Proxies are not working

Question: I purchased Datacenter proxies and they are not working!
Answer: Updating the endpoint servers takes some time, up to 3 minutes from the moment of purchase.

Question: More than 3 minutes have passed, and the proxies still are not working!
Answer: Check the proxies using our Proxy Tester or check the connection on your side via the command line (terminal).

Detailed instructions for checking via curl and Proxy Tester: How to check whether a proxy works

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If the check was successful:

If you still cannot connect through a plugin, browser, or program, check that the entered data is correct and that the software works properly. SOCKS and HTTP proxy connection protocols are often mixed up. We do not provide support for software or hardware that is not related to the Proxyshard project unless the issue is caused by a problem on our side.

If the check failed:

Recheck the data again. If it is definitely correct, try checking through a VPN to rule out blocking by your ISP. In any case, contact our technical support; we will try to quickly identify and fix the issue if it is on our side.

If it works, but not for me:
If the proxies worked before but suddenly stopped, while checks through our Proxy Tester, VPN, or other resources confirm that the proxies are alive, your ISP may be blocking connections. Try using SOCKS ports or contact our technical support.