I bought proxies but they don't work

Question: I purchased datacenter proxies and they don't work! Answer: Updating the destination servers takes some time, up to 15 minutes from the moment of order. Question: 15 minutes have passed and the proxies still don't work! Answer: Check the proxies on our checker - (in development..) or it is recommended to check the connection from your side via "Command Prompt" or terminal.

For OS Windows - press the key combination WIN+R and in the "Run" window type "cmd" and in the command line enter

(Method to check HTTP proxy) curl -x http://PROXY_LOGIN:PROXY_PASSWORD@IP/Domain_Proxy:PROXY_PORT -I https://www.google.com For example - curl -v -x http://KWFFEKf:[email protected]:44454 -I https://www.google.com

(Method to check SOCKS proxy) curl --socks5 PROXY_LOGIN:PROXY_PASSWORD@IP/Domain_Proxy:PROXY_PORT -I https://www.google.com For example - curl --socks5KWFFEKf:[email protected]:44454 -I https://www.google.com For operating systems based on Linux/Unix/MacOS the command is similar.

Here is an example output for a successful connection: It means that you managed to establish a connection

Here is an example output for an unsuccessful connection: It means that you failed to establish a connection

If the check was successful:

But you still couldn't connect through the plugin/browser/program, then check the correctness of the entered data or the validity of the software's operation. As a rule, people confuse SOCKS and HTTP proxy connection protocols. We do not provide support for software and hardware unrelated to the project Proxyshard, unless they are caused by problems on our side. If the check was unsuccessful:

Check the entered data again, if they are definitely correct, try performing the check via VPN to rule out the possibility of blocking by your provider. In any case contact our technical support, we will try to identify and resolve the issue quickly if it occurred on our side. If it works, but not for me: If the proxies previously worked but suddenly stopped and you cannot verify them from your side, but a check via our checker, VPN or other resources confirms that the proxies are working, it is possible that your internet provider is blocking the connections. Try using SOCKS ports or contact our technical support.

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